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How to Ban a Fan on Your Facebook Fan Page

by Wendy Chamberlain on December 14, 2011

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Being a social media site, Facebook provides users with the ability to connect with friends, relatives, colleagues and business partners.

It has been so successful in connecting people near and far that it is now the top social networking site preferred by individuals and business owners.

Not all users of Faceboook, however, have learnt the right networking etiquette, or net-iquette as I like to call it.

Some people can be down right rude with their comments or just plain inappropriate.

Fortunately, if you don’t wish to deal with these kind of people on Facebook, you don’t have to.

Facebook allows users to remove negative comments from their wall posts (see our recent blog post on how to remove a spam post here), remove people from their list or ban them permanently without the concerned individual knowing it.

The process of banning or deleting a person from a Facebook page is different from removing someone from your friends’ list.

How to Ban a Fan on Facebook

For those who own or administer a business or fan page, the steps are fast and simple.

First go to your page and look for the Insights section below your profile photo.

It is located below Friend Activity.

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When you click on Insights, three categories will show up below it. These are the Likes, Reach and Talking about this.

Choose Likes and you will be directed to a new page showing the demographics and location of the people who like your page.

On the top right corner in line with the People Who Like Your Page title, you will find a See Likes link in blue.

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Click on it and you will be provided with a box containing the list of people who have liked your page.

To remove a fan, just click on the X to the right of the Make Admin button.

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A small box will show up asking you to confirm your action.

To ban a fan, below the confirmation question, there’s a small box that you can tick to ban the person permanently from your Facebook page.

If you just wish to remove someone without banning them, don’t tick this box.  Tick the box only if you wish to ban a fan.

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Once you’ve done that, click Okay to confirm the removal of that particular individual.

How to Check Who is Banned on Your Facebook Page

As an admin, you can also check the people banned from your page.

Just click on the See Likes link again to show the people who like your page.

On the top left hand, click the arrow on the box that says People to display the drop down menu.

Then choose Banned from the list to see the fans no longer allowed to comment on and view your page.

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So there you have it.  If after you have deleted an offending post on your wall or comment on your post and the person continues to write unpleasant comments or behave inappropriately, your best option is to ban him or her from your page.

Have you had people cause an issue on your page?  What was the problem and how did you deal with it?

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By Wendy Moore
Copyright 2011 Savvy Web Women Pty Ltd

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{ 13 comments… read them below or add one }

Matthew December 16, 2011 at 8:20 am

But, what about people who aren’t fans of the page who comment on your posts?

Wendy Chamberlain December 16, 2011 at 1:54 pm

Hi Matthew,

You should be able to hover your mouse to the right of their post and click the X to delete their comment.

Wendy

Scott December 24, 2011 at 12:52 am

Thank you for this article Wendy. I started a fan page for my high school Ski Club and today, found a mysterious man from oversees had joined. Now I know how to remove him.

Wendy Chamberlain December 24, 2011 at 7:05 am

Fabulous Scott, happy to help. :) Wendy

Anne-Marie January 11, 2012 at 7:41 am

Thanks for the great instructions. I wish FB would let us search for users. We have over 9,000 fans which is a blessing, but it makes it harder to find the user in that list =)

sahra March 5, 2012 at 3:58 pm

How about removing a friend that has liked my business page?
But am unable to see them in my ‘see likes” box?

I do not want some certain people to see my page posts.
??

Wendy Chamberlain March 6, 2012 at 12:34 pm

Hi Sahra,

My understanding was that in order to stop someone seeing your page you had to block them as a friend. With all the recent changes on Facebook pages these past few days, this could well have changed.

Wendy

Janice May 25, 2012 at 4:09 am

We have banned a few individuals from our corporate Facebook page, however they keep “liking” our page again. How are they able to do that if they are banned? If they are indeed banned as our list indicates, are they able to re-like our page but just not post comments?

Wendy Chamberlain August 31, 2012 at 10:22 pm

Hi Janice,

I think it is possible to still like a page but not comment on it if you are banned. Facebook is always changing the rules so it can be difficult to know exactly what is working and what is not.

Wendy

John October 9, 2012 at 1:22 pm

Hi!

I’ve been trying to ban a user who liked my page a long time ago. I don’t want them to be seeing updates from my page anymore. The problem is that the person has never commented on the page. He has only liked posts. Also, because he liked the page a long time ago, I cannot see his name when I view the people who like the page. It seems FB shows just 200 or so fans.

Any suggestions?

Wendy Chamberlain October 17, 2012 at 8:38 am

Hi John,
This can be tricky. I’d suggest dropping a line to Facebook.

Here’s a comprehensive list put together by Mari Smith that should help: http://www.marismith.com/how-contact-facebook-directory-of-forms/

All the best,
Wendy

Tami Hoshiyama March 15, 2013 at 12:40 pm

Here’s a blog that shows how to ban a user from a Facebook page even if the user doesn’t like the page, nor posts a comment. It works. Once permanently banned, the user can no longer like any posts or pictures on the page. Yes, they can “re-like” the page, but then they can only “share” or join events (but even the general non-banned public can do that.

Here’s the link:

http://blog.gbs-inc.com/ban-someone-from-a-facebook-page-permanently-even-if-they-dont-like-it/

Here’s a link to “How to find your Facebook profile URL”:

http://findmyfacebookid.com/

Good luck!

Tami

Wendy Chamberlain March 15, 2013 at 4:36 pm

Thanks for the update Tami. :)

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